Summer is a Great Time to Take Stock

Here are a few tips I have learnt along the way to make the most of the quieter summer period

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What’s the Key to a Sound Engagement Process?

The answer is simple – focus on being a champion of the process not a champion of the outcome.

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How to have Difficult Conversations: Five Key Tips for Managing them Successfully

If you work long enough and achieve a certain amount of seniority then it is almost inevitable that you will need to discipline somebody who reports to you.

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The Perceived Influence of the Daily Newspaper not in Proportion with its Readership

The perceived influence of the daily newspaper is out of proportion with the volume of its readership and numbers are dropping. However some editors and journalists would still have you believe that they are the sole king and queen-makers in our modern society.

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Three Behaviours to Encourage successful Communications and Engagement during Conversations

Here are three key tips that I have learned along the way that I find very useful to keep in your back pocket next time you are having conversations with another.

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When you are one of the Dominant Voices can you really understand what it’s like to not be?

What struck me was that given that all of the commenters were men, did they really understand what it was like for a female jockey in the Australian racing industry and did they even ask?

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Who wins out of PR, Marketing or Digital Agencies? Who cares!

I have noticed of late that there seems to be a trend in PR blogs to ask a lot of questions about who wins share of wallet out of PR: marketing or digital agencies?

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Are we getting the Engagement Expectation Right?

“…This session is part of what will be ongoing engagement with industry and the community about the project. We want to involve the industry and community in the project. But this isn’t some all empowering engagement thing…”

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Social Media is so Boring

Having a bit more time to throw at my social media profiles in the past few months I noticed that more and more people just share stuff. Less and less are people creating/posting original content. And, in my opinion it is BORING!

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Feedback – The Crucial Final Step to any Engagement

Have you ever provided an opinion on a topic or contributed to a project and been unaware of what happened to the information?

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Will This Bacon Sandwich Kill Me? Don’t Risk Misrepresentation

According to media reports, The World Health Organization (WHO) recently issued a press release stating that the risk of processed meats such as bacon is as high as smoking when it comes to causing cancer.

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When is the Right Time to Engage?

Knowing when to engage can make the difference between getting a great turnout of people who wish to engage and getting a big turnout of people who are angry at the lack of time they have to participate in the process!

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The Power of Words; A very real Case Study on the word Sorry

In both engagement and communications the word sorry is one that is greatly under utilised.

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Engagement: Building an Ecosystem so your Community can Thrive

We have been fortunate of late to be involved in some exciting projects to help shape government policy.

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Engagement Frameworks: Why they are worth the investment

In recent times we have noticed that there has been strong support from organisations that are investing in their engagement processes to develop engagement frameworks.

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Digitally disrupted? Then it’s time to Re-Evaluate Communication and Engagement Practices

While the word ‘disruption’ may insinuate a problem, what is really being described is a movement or permanent change to the way business operates that can lead to benefits for the business and its stakeholders.

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Why Successful Engagement and Good Communications go Hand in Hand

I see engagement and communications as two sides of the same coin. Allow me to explain why.

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Even when Engagement looks like it Failed it can Teach you a lot.

However this one particular session did not exactly erupt with enthusiasm from the local community. So what does this mean? Did the engagement fail?

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5 tips to Communicating on a Shoestring

While communications sometimes takes a backseat, if you follow these 5 sure-fire tips you can avoid a communication meltdown.

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Online Engagement: To Moderate or Not to Moderate that is the Question.

When organisations set up any type of online discussion forum (and there are loads of them out there but that’s for another blog and maybe more) the conversation inevitably leads to discussions about moderation.

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