Is the communications team from the ABS ready to explode? They should be!

The Australian Bureau of Statistics (ABS) recently stated that it planned to actively prosecute Australians who had failed to complete their census within the allotted timeframe. Apparently there are up to one million Australians facing a fine for an incomplete census! There are questions that have to remain.

Read more

Data-driven Communications 

In the olden days - aka 5 years ago - consultancies could produce great communications programs built on instinct and experience. Fast-forward to 2016, and communication experts can take that instinct and experience and triangulate it with data. Here are just a few ways modern communication teams are integrating instinct with data.

Read more

Facing the Music can build Community Trust

I recently had the pleasure of travelling throughout the Surat Basin in south west Queensland with a client of Articulous for a week, facilitating community information sessions. There were a few key lessons that I took away from that week that I thought were worth sharing, purely from a practical perspective.

Read more

The Art of Communicating Controversially without Resorting to Name-Calling

The level of animosity in public discourse seems to be at an all-time high. So how can we ensure than we communicate effectively, yet steer away from inflammatory rhetoric?

Read more

Can Business Executives catch the Digital Wave at 50-something?

Social media is just another communication channel. With its own pros and cons, different measurements, different tone of voice and a whole new way of connecting. Catching the digital wave is possible even if you’re a 50-something or 60-something executive.

Read more

Big Data or Human Data?

Much is made of big data and data-driven communication. But so very little is spoken of human data. So what is the difference?

Read more

Does Online Community Engagement just mean having a Facebook page?

It can, but it doesn’t have to. There are heaps of tools, here are just some and how they’re being used.

Read more

Eight Easy Steps to Workshop Greatness!

There are workshops that conjure up images of a dreary room full of disinterested people, negative attitudes, poor outcomes and bad coffee. I’m going tell you how to avoid running one of these workshops, ever again.

Read more

How to stop the Conversation Block!

Some people thrive on blank slates. Others respond better if they are given context, background and solutions. Either way you need to know your objectives and stimulate the conversation.

Read more

Why we should ban the word “Backflip”

"Backflip". It's become the ultimate criticism of Government, an easy, almost flippant attack wielded by media, oppositions and disaffected interested groups.

Read more

6 Reasons why using Social Media at Work isn’t all bad

There are legitimate reasons why we may use social media for work, at work and during work hours.

Read more

New York, Where a City’s Identity Lies in its Community

New York is intricate, alive, passionate, and evolving. What became clearer to me on this journey was how the decisions of the community can have long-lasting and positive effects on a city’s identity.

Read more

Changing the Cycle of Negativity

There are times in most projects when participants can simply be tired. This can sometimes be referred to as a cycle of negativity.

Read more

“So what is it you do for a living” – Your company story for SMEs

If you’re running an SME, your story, your point-of-difference, your services need to be instantly ready to roll off the tongue.

Read more

How can I create a Pokemon world for my project?

Pokemon GO has turned the world nuts. It’s officially the biggest online craze to hit the real world. And has brought the augmented world to the mainstream public.

Read more

The Hidden Persuaders talk Pokemon Go App and why politicians just don’t listen – ABC Queensland – Australian Broadcasting Corporation (ABC)

Communication Trends for the New Financial Year

Planning for next financial year’s communication program. When it comes to choosing the right strategies and tools that will deliver value for money, consider these trends...

Read more

A Community Project gone right!

It draws people in without any visible signage or rules, it somehow intuitively speaks to people about how to participate.

Read more

Online Engagement and the Online Disinhibition Effect

The online disinhibition effect is a loosening of social restrictions and inhibitions that would otherwise be present in normal face-to-face interactions.

Read more