All posts by NathanWilliams

Good Engagement Practice leads to Safer Communities.

Articulous has been fortunate to be working on a number of projects in 2017 in the Rockhampton and Yeppoon areas and our best wishes go out to residents affected by flooding as a result of Cyclone Debbie.

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Citizen Democracy – making it work for Australians

This appears to be the most opportune time in modern history for citizen based democratic processes to become more prevalent. As perhaps illustrated by a rise in populist politics like Pauline Hanson’s One Nation, that pay little regards to complexities, citizens are seeking answers that they are yet see from mainstream politics. However, this potential comes with limitations.

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Does media relations still matter?

Having just witnessed a year which has included U.S presidential election where the President-elect was routinely dismissed by the media and where the Brexit voters were scoffed at, has the mainstream media lost its influence?

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Consultation does not necessarily mean that the community gets what it wants.

There have been a few projects in the media of late where community groups have lamented a lack of consultation on projects prior to delivery. Many of these projects have centred on construction and development but a few have involved policy development in areas as diverse as energy, water supply and even the definition of marriage. However diverse the topics, one thing stood out as being in common.

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Is the communications team from the ABS ready to explode? They should be!

The Australian Bureau of Statistics (ABS) recently stated that it planned to actively prosecute Australians who had failed to complete their census within the allotted timeframe. Apparently there are up to one million Australians facing a fine for an incomplete census! There are questions that have to remain.

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Facing the Music can build Community Trust

I recently had the pleasure of travelling throughout the Surat Basin in south west Queensland with a client of Articulous for a week, facilitating community information sessions. There were a few key lessons that I took away from that week that I thought were worth sharing, purely from a practical perspective.

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The Art of Communicating Controversially without Resorting to Name-Calling

The level of animosity in public discourse seems to be at an all-time high. So how can we ensure than we communicate effectively, yet steer away from inflammatory rhetoric?

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Changing the Cycle of Negativity

There are times in most projects when participants can simply be tired. This can sometimes be referred to as a cycle of negativity.

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Online Engagement and the Online Disinhibition Effect

The online disinhibition effect is a loosening of social restrictions and inhibitions that would otherwise be present in normal face-to-face interactions.

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We are the Online World – how Technology and the Internet can enable Online Engagement

Recently discussions have begun to explore the concept that we are the internet and the internet is a reflection of us. This has many ramifications for the way we approach online engagement, so let’s explore what this means.

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Employee Communications:  Say something with meaning or don’t bother

I have been fortunate to work with some very clever employee communications and engagement experts in my career and one key lesson that has stuck with me is – If you aren’t saying anything meaningful then don’t say it at all.

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Summer is a Great Time to Take Stock

Here are a few tips I have learnt along the way to make the most of the quieter summer period

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What’s the Key to a Sound Engagement Process?

The answer is simple – focus on being a champion of the process not a champion of the outcome.

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How to have Difficult Conversations: Five Key Tips for Managing them Successfully

If you work long enough and achieve a certain amount of seniority then it is almost inevitable that you will need to discipline somebody who reports to you.

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The Perceived Influence of the Daily Newspaper not in Proportion with its Readership

The perceived influence of the daily newspaper is out of proportion with the volume of its readership and numbers are dropping. However some editors and journalists would still have you believe that they are the sole king and queen-makers in our modern society.

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Three Behaviours to Encourage successful Communications and Engagement during Conversations

Here are three key tips that I have learned along the way that I find very useful to keep in your back pocket next time you are having conversations with another.

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When you are one of the Dominant Voices can you really understand what it’s like to not be?

What struck me was that given that all of the commenters were men, did they really understand what it was like for a female jockey in the Australian racing industry and did they even ask?

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Who wins out of PR, Marketing or Digital Agencies? Who cares!

I have noticed of late that there seems to be a trend in PR blogs to ask a lot of questions about who wins share of wallet out of PR: marketing or digital agencies?

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Will This Bacon Sandwich Kill Me? Don’t Risk Misrepresentation

According to media reports, The World Health Organization (WHO) recently issued a press release stating that the risk of processed meats such as bacon is as high as smoking when it comes to causing cancer.

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When is the Right Time to Engage?

Knowing when to engage can make the difference between getting a great turnout of people who wish to engage and getting a big turnout of people who are angry at the lack of time they have to participate in the process!

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