Ethics in engagement is vital. We need ethics to keep the process open, honest, inclusive, far-reaching, respectful, fair, collaborative, and informative. Without ethics, people lose faith in the engagement process, they don’t trust it, they feel used, marginalised, unheard and irrelevant.
Communication is so much more than the spoken word. While many of us like to verbalise how we feel or think, it’s often the expressions that go with our words that add meaning. The question begs then, could we analyse only those expressions to gather rich and meaningful data?
There are workshops that conjure up images of a dreary room full of disinterested people, negative attitudes, poor outcomes and bad coffee. I’m going tell you how to avoid running one of these workshops, ever again.
Some people thrive on blank slates. Others respond better if they are given context, background and solutions. Either way you need to know your objectives and stimulate the conversation.
New York is intricate, alive, passionate, and evolving. What became clearer to me on this journey was how the decisions of the community can have long-lasting and positive effects on a city’s identity.
Presenting your hard work can be daunting, especially when it’s to senior management, but it’s also a great opportunity to demonstrate what you have achieved and the value of your findings.
Evaluation is a common word in communication and engagement circles, and yet it is often overlooked or hastily considered at the conclusion of a project.
Not everyone has a marketing budget the size of a small country’s GDP, but luckily for us it takes more than money to captivate people’s imagination and drive success.
Have you ever provided an opinion on a topic or contributed to a project and been unaware of what happened to the information?
While the word ‘disruption’ may insinuate a problem, what is really being described is a movement or permanent change to the way business operates that can lead to benefits for the business and its stakeholders.